Before submitting the form, please make sure to read and confirm the Company’s 「Privacy Policy」。
The form can only be submitted if you agree to the relevant terms. The personal information you provide will be strictly managed and used in accordance with the Company’s Personal Data Protection Policy and applicable regulations.
If You Didn’t Receive Our Reply Email
Our website automatically sends an acknowledgement email when your inquiry is received. If you don’t see it:
Check your Spam/Junk (and “Promotions”/“Other”) folders.
Review any filters, blocked senders, or mailbox rules that might have redirected the message.
Some mobile carriers/ISPs apply additional filtering that may delay or block emails.
To ensure delivery, please add dongtang@woodmall.com.tw to your contacts/allowlist.
If you still haven’t received a reply within 3 business days
(excluding Saturdays, Sundays, and public holidays), please contact our customer service hotline at (+886) 07-6320338
※ Service Hours: Monday–Friday, 09:00–18:00 (Taiwan Time, UTC+8), closed on weekends and public holidays.
